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NexChat

Data Usage Policy

Transparent information about how we collect, use, and protect your data on NexChat.

Data Usage Policy

Last updated: June 23, 2026

1. Introduction

At NexChat, we are committed to transparency about how we handle your data. This Data Usage Policy explains what information we collect, how we use it, and what measures we take to protect your privacy.

Our approach is built on the principle of data minimization - we only collect and process data that is essential for providing our communication services.

2. Data We Collect

Account Information

  • • Email address and username
  • • Profile information (optional)
  • • Authentication tokens
  • • Account creation timestamp

Communication Data

  • • Message content (encrypted)
  • • Message metadata (timestamp, sender/receiver)
  • • Call duration and participant information
  • • File attachments (encrypted)

Usage Analytics

  • • App usage statistics (aggregated)
  • • Feature usage patterns
  • • Performance metrics
  • • Error reports and crash data

Technical Data

  • • IP address (for connection routing)
  • • Device and browser information
  • • Connection quality metrics
  • • Network performance data

3. Data Storage & Retention

Storage Locations

Your data is stored in secure, SOC 2 certified data centers. We use geographic redundancy to ensure data availability and disaster recovery.

Retention Periods

  • • Messages: 30 days (unless saved by user)
  • • Call metadata: 90 days
  • • Analytics data: 12 months
  • • Account data: Until account deletion

4. How We Use Your Data

Service Delivery

Enable real-time messaging, video calls, and core functionality

Service Improvement

Analyze usage patterns to enhance user experience

Network Optimization

Optimize connection routing and call quality

Security

Detect and prevent fraud, abuse, and security threats

5. Data Security Measures

Encryption & Protection

  • • End-to-end encryption for all messages and video calls
  • • AES-256 encryption for data at rest
  • • TLS 1.3 for data in transit
  • • Zero-knowledge architecture for sensitive data
  • • Regular security audits and penetration testing

6. Data Sharing

We do not sell your personal data to third parties. We only share data in limited circumstances:

  • • With your explicit consent
  • • To comply with legal obligations
  • • To protect our rights and prevent fraud
  • • With trusted service providers under strict contracts

7. Your Data Rights

Data Portability

You can request a copy of your data at any time through your account settings.

Data Deletion

You have the right to delete your account and all associated data permanently.

Access & Correction

You can review and update your personal information at any time.

8. International Data Transfers

NexChat operates globally and may transfer data across borders. We ensure all international transfers comply with applicable data protection laws through:

  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decisions where applicable
  • • Binding Corporate Rules (BCRs)

9. Contact Information

If you have questions about this Data Usage Policy or want to exercise your data rights, please contact us:

faizanrasheed169@gmail.com
+92 (303) 8019169

This Data Usage Policy is part of our legal framework. Please also review our:

Privacy Policy•User Agreement•FAQs